{"id":17273,"date":"2026-01-20T08:06:55","date_gmt":"2026-01-20T07:06:55","guid":{"rendered":"https:\/\/haimagazine.com\/uncategorized\/trust-for-sale-when-ai-has-to-make-money\/"},"modified":"2026-01-30T17:38:16","modified_gmt":"2026-01-30T16:38:16","slug":"trust-for-sale-when-ai-has-to-make-money","status":"publish","type":"post","link":"https:\/\/haimagazine.com\/en\/ai-news-2\/trust-for-sale-when-ai-has-to-make-money\/","title":{"rendered":"\ud83d\udd12 Trust for sale? When AI has to make money"},"content":{"rendered":"<p>January 16, 2026, is a date worth remembering. OpenAI officially announced that ChatGPT will start displaying ads. According to the announcements, they will appear in free plans and in a new, cheaper ChatGPT Go tier. They will take the form of clearly labeled blocks placed below responses, without interfering with the content generated by the model itself. In the announcements, it was emphasized that the ads won&#8217;t affect the quality of responses or how the system works.<\/p><p>That sounds like a technical compromise. In reality, it is a decision that closes a certain stage in the relationship between humans and AI and opens another\u2014decidedly more &#8220;market-driven.&#8221; Because the moment the conversation is incorporated into the logic of advertising, not only does the funding model change. Users&#8217; decision-making process changes as well.<\/p><p>On the day of the rollout announcement, Fidji Simo, Vice President of Consumer Products and CEO of Applications at OpenAI, wrote in an <mark style=\"background-color:#82D65E\" class=\"has-inline-color has-base-color\"><a href=\"https:\/\/openai.com\/pl-PL\/index\/our-approach-to-advertising-and-expanding-access\/\" target=\"_blank\" rel=\"noopener\">official post<\/a><\/mark>: &#8220;People trust ChatGPT for many important and personal tasks, so as we introduce ads, it\u2019s crucial we preserve what makes ChatGPT valuable in the first place.&#8221;<\/p><p>This seemingly reassuring statement is at the same time an admission that what is at stake is not so much the ads themselves, but the trust that until now has been the foundation of the relationship between the user and the system. At least for most users.<\/p><h4 class=\"wp-block-heading\">Neutrality with investors&#8217; money<\/h4><p>Over the past two years, ChatGPT operated under a model that encouraged people to see it as a neutral assistant. It was either a tool paid for directly via a subscription, or a product funded by investor capital that tolerated a lack of immediate monetization in exchange for rapid scaling.<\/p><p>In both cases, the profit motive was kept out of the conversation. The user was not the product. They were a customer or part of a technology adoption strategy. This clearly distinguished AI from search engines and social media, where from the beginning it was clear that attention is the currency.<\/p><p>However, this model proved difficult to sustain. At the turn of 2025 and 2026, ChatGPT reached about 800 million weekly active users. At the same time, only about 5% of them use paid plans, which means that the vast majority of the value generated by the system doesn&#8217;t translate directly into revenue.<\/p><p>This shifts the burden of the decision. Advertising ceases to be an add-on. It becomes a mechanism for stabilizing the company&#8217;s operations and growth. <\/p><h4 class=\"wp-block-heading\">It&#8217;s clear that it&#8217;s about&#8230;<\/h4><p>It&#8217;s worth clarifying the context here. The introduction of ads in ChatGPT isn&#8217;t an exception, but part of a trend that&#8217;s becoming increasingly evident across the entire AI sector. The scale of usage means that funding LLMs is becoming an increasingly significant problem. In this context, decisions about monetization cease to be a choice and become a necessity.<\/p><p>According to <mark style=\"background-color:#82D65E\" class=\"has-inline-color has-base-color\"><a href=\"https:\/\/zipdo.co\/ai-in-the-online-advertising-industry-statistics\/\" target=\"_blank\" rel=\"noopener\">industry forecasts<\/a> <\/mark>from 2025, AI-powered systems are expected to generate about 70% of online advertising revenue in 2026, and AI already drives about 80% of advertising campaigns. However, these figures mostly concern the technical backend. ChatGPT brings this mechanism directly into the conversational interface. And that&#8217;s a qualitative change. Advertising is beginning to enter the reasoning process.<\/p><p>Promoting a product or service below an answer may seem harmless. However, what matters is the context in which it appears. AI is not a feed or a list of results. It&#8217;s a conversational partner that solves the user&#8217;s problem.<\/p><p>Let&#8217;s imagine a simple scenario:<\/p><p>The user asks for a marathon training plan. They receive a coherent, sensible answer. Below it, an ad for specific running shoes appears. Technically, everything is fine. However, it&#8217;s worth remembering that a regular search engine leaves the user with a choice of answers (including marketing content). The conversational assistant leads them straight to a solution. Psychologically, the decision-making process is thus brought to a close.<\/p><p>This is the crux of the change. An ad in a conversation doesn&#8217;t have to manipulate the content of the response to exert influence. It only needs to appear at the right moment, after the system has established expert authority.<\/p><p>Fidji Simo talks about the essence of trust. And she\u2019s right. It\u2019s just that this trust is the essence of influence. An ad in a doctor\u2019s office, even clearly labeled, works differently than a billboard on the street. A conversation with AI is increasingly like a consultation, not browsing for information.<\/p><h4 class=\"wp-block-heading\">Everyone, so no one<\/h4><p>Tech companies emphasize that the decision always rests with the user. Formally, that\u2019s true. In practice, responsibility becomes blurred. Advertising funds the system, the algorithm chooses the context, and the user makes the decision in a space they previously regarded as neutral.<\/p><p><mark style=\"background-color:#82D65E\" class=\"has-inline-color has-base-color\"><a href=\"https:\/\/arxiv.org\/abs\/2409.15436\" target=\"_blank\" rel=\"noopener\">Research<\/a><\/mark> from 2024 on human\u2013computer interaction shows that users have difficulty recognizing advertising content in chatbots, even when it is labeled. Conversation lowers vigilance because it relies on trust and the continuity of dialogue. This is not the user&#8217;s &#8220;fault.&#8221; It&#8217;s a feature of the medium.<\/p><p>As a result, each element of the system is only partially responsible. Full responsibility lies with no one.<\/p><h4 class=\"wp-block-heading\">Where have we seen this before?<\/h4><p>In October 1994, the first banner ad in the history of the internet appeared on the HotWired website. The internet was then meant to connect people and democratize access to information. Ads seemed like a minor compromise. Over time, they became the foundation of the &#8220;free content paid for with attention&#8221; model.<\/p><p>Search engines and social media followed a similar path. First, utility. Then monetization. Each time, the nature of the relationship between the user, the technology and the market changed. AI fits this pattern but goes a step further. This time, not only time and attention are being monetized, but also intentions, problems and decision-making processes.<\/p><p>Advertising beneath the answer may be acceptable. But a potential sponsored suggestion during the answer raises greater concern. And what about recommendations of tools, services and products that &#8220;fit&#8221; the context of the conversation?<\/p><p>This question is not only about ethics but also about law. The current frameworks, including European regulations on platforms and AI, address transparency and content labeling. However, they don&#8217;t address directly the issue of conversation as a channel of influence.<\/p><p>January 16, 2026 is therefore not just the date of the announcement of a new feature. It\u2019s a symbolic moment. A moment when AI ceased to be solely a cognitive tool and officially became a medium. The boundary of assistance ends where the system stops optimizing only for the best answer and starts considering the commercial utility of that answer. In conversation, this boundary is fluid and almost invisible, and that\u2019s exactly why it\u2019s so important and sensitive.<\/p>","protected":false},"excerpt":{"rendered":"<p>ChatGPT is introducing ads. This isn\u2019t just a change to the business model. It\u2019s a shift in the boundary between help and influence in a conversation that&#8217;s increasingly replacing search engines and advisors.<\/p>\n","protected":false},"author":465,"featured_media":17137,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"footnotes":""},"categories":[813,888],"tags":[],"popular":[],"difficulty-level":[38],"ppma_author":[892],"class_list":["post-17273","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-news-2","category-business-2","difficulty-level-medium"],"acf":[],"authors":[{"term_id":892,"user_id":465,"is_guest":0,"slug":"kmironczuk","display_name":"Krzysztof Miro\u0144czuk","avatar_url":{"url":"https:\/\/haimagazine.com\/wp-content\/uploads\/2025\/10\/awatar-2.png","url2x":"https:\/\/haimagazine.com\/wp-content\/uploads\/2025\/10\/awatar-2.png"},"first_name":"Krzysztof","last_name":"Miro\u0144czuk","user_url":"","job_title":"","description":"Od lat zajmuj\u0119 si\u0119 nowymi technologiami w biznesie, edukacji i codziennym \u017cyciu. W centrum mojej uwagi pozostaje cz\u0142owiek \u2013 i to, by technologia wyr\u00f3wnywa\u0142a szanse, zamiast tworzy\u0107 bariery."}],"_links":{"self":[{"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/posts\/17273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/users\/465"}],"replies":[{"embeddable":true,"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/comments?post=17273"}],"version-history":[{"count":1,"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/posts\/17273\/revisions"}],"predecessor-version":[{"id":17274,"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/posts\/17273\/revisions\/17274"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/media\/17137"}],"wp:attachment":[{"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/media?parent=17273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/categories?post=17273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/tags?post=17273"},{"taxonomy":"popular","embeddable":true,"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/popular?post=17273"},{"taxonomy":"difficulty-level","embeddable":true,"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/difficulty-level?post=17273"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/haimagazine.com\/en\/wp-json\/wp\/v2\/ppma_author?post=17273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}